Shipping Information
At luxurycloning, we’re committed to getting your luxury watches to you in a timely and secure manner. We offer a variety of shipping options to meet your needs and preferences.
Standard Shipping
Delivery Time: Our standard shipping option typically takes 10 – 15 business days for delivery. This service is a cost – effective choice for customers who don’t require their watches immediately.
Tracking: You’ll receive a tracking number once your order has been shipped, allowing you to monitor the progress of your package every step of the way. Our tracking system is integrated with reliable postal services, so you can stay updated on the estimated delivery date and the location of your item.
Coverage: Standard shipping is available to most locations worldwide. However, please note that delivery times may vary depending on the destination country’s customs clearance procedures and local postal services.
Express Shipping (DHL, UPS)
Delivery Time: For those who need their watches faster, we offer express shipping via DHL and UPS. With this option, you can expect your package to arrive within 7 – 10 business days. This is an ideal choice if you’re purchasing a watch for a special occasion or simply want to receive it as soon as possible.
Priority Handling: DHL and UPS are renowned for their efficient and reliable services. Your package will receive priority handling throughout the shipping process, from pickup to delivery. This ensures that it reaches you in the shortest possible time while maintaining the highest level of security.
Enhanced Tracking: In addition to the standard tracking features, express shipping provides more detailed and real – time tracking information. You can track your package’s exact location, including the time of transit through different hubs and the estimated time of delivery. This allows you to plan accordingly and be available when your watch arrives.
Shipping Fees
Shipping fees are calculated based on the weight of your order, the destination country, and the shipping method you choose. You can view the exact shipping cost at the checkout page before finalizing your purchase. We strive to keep our shipping fees competitive without compromising on the quality of service.
Customs and Duties
Please be aware that when your package is shipped internationally, it may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fees or the purchase price of the watch. We recommend that you check with your local customs office to understand the applicable regulations and fees before placing your order.
Lost or Damaged Shipments
In the unlikely event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We’ll work with the shipping carrier to investigate the issue and resolve it as quickly as possible. If your watch is lost, we’ll either arrange for a replacement or issue a full refund, depending on your preference. If it’s damaged, we’ll assess the situation and provide a solution, which may include repairing the watch or sending you a new one.
We understand that receiving your luxury watch promptly and in perfect condition is of utmost importance. If you have any questions or concerns about our shipping services, feel free to reach out to our customer support team. We’re available 24/7 to assist you and ensure a seamless shopping experience.